SHIPPING INFO

Shipping Information & Delivery. We ensure that your furniture is delivered safely and securely to your door and at no extra cost. That is correct, we offer Free Delivery & Installation Within Klang valley on order over RM 3000! We understand that you are busy and are not always home and we, therefore, arrange a delivery time that is suitable for you, which includes evenings and weekends. Our services are designed to ensure that you get your product at your convenience!

OUTSTATION SHIPPING COST

We are charging RM 350 to RM 850 per order for delivery within Peninsular Malaysia and East Malaysia. Shipping charges are calculated based on size and weight of the items and the geographical region of the delivery address. You can contact us directly for transport arrangements and to negotiate the delivery costs of your purchase to addresses outside Klang Valley

WE SHIP WORDLWIDE

PAYMENT AND SHIPPING INFORMATION

Please ensure that there is someone to receive the delivery on the pre-agreed date and time, and that the delivery path and premise are free of obstacles, including any existing furniture items.

For any changes/enquiries regarding your confirmed delivery schedule pertaining to this order, kindly inform us so at least 3 working days in advance so that we can make the necessary arrangements, else there will be charge for any last-minute changes.

Please ensure the size of your loading lifts (if Condominium/Apartment) can fit the furniture ordered. Delivery will only proceed if the delivery team deemed it is suitable to go ahead in a non-hazardous manner. If the lifting process is deemed hazardous, (i.e. items prone to damage on narrow stairways, obstruction of passageways), and deemed unfeasible based on our assessment, we reserve the right to cancel the delivery.

For customer who want us to deliver your furniture to your condominium or office, please inform us of the time availability for us to schedule delivery accordingly. Please prepare Loading Permits from your condominium or office management.

WITH VARIOUS PAYMENT OPTIONS AVAILABLE, YOU CAN PURCHASE YOUR PRODUCT IN A SAFE AND SECURE WAY

At Casa Bella Designs, we offer you a range of secure payment methods to ensure you can pay for your ordered product with minimal effort. In addition to our prepayment method (bank transfer), you can also make your purchase via Credit Card or Cash on Delivery. We are partnered with reputed Shipping Agencies to guarantee shipping is handled correctly and safely and delivered to your door.